B 33 takes the security of your personal information seriously. This page explains what data we collect, how we store it, and what your rights are.
How b 33 Protects Your Information
All your data is protected with 256-bit SSL encryption. From login to payment, every transaction is completed through an encrypted channel.
B 33 never sells your personal data to advertisers or any third party. Data may only be shared when required by law.
We only collect data that is necessary to provide our services. Information that isn't needed is never requested or stored.
You may request account deletion at any time. All data will be permanently removed unless retention is required by law.
Your Mobile Pay or Nagad number and bank details are never stored directly on our servers. Our payment gateway adheres to the highest security standards.
In the event of a data security incident, we will notify affected members by email within 72 hours and take immediate steps to resolve the issue.
Our Commitment: b 33 respects your privacy. This Privacy Policy clearly explains what data we collect and why. We believe transparency is the foundation of trust.
This Privacy Policy applies to the b 33 platform and all users of its services ("you"). It takes effect whenever you access our services through the b 33 website, mobile app, or any other digital channel.
B 33 has prepared this privacy policy with Bangladeshi users in mind, so every member can clearly understand how their data is being used. Our goal is to provide our services with complete transparency.
This policy is built on international data protection standards. b 33 makes no compromises when it comes to protecting user privacy.
B 33 only collects information that is necessary to provide our services properly. The table below gives a full breakdown of the data we collect.
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full Name, Date of Birth, National ID Number | Essential |
| Contact Information | Mobile Number, Email Address | Essential |
| Address Information | Division, District, Current Address | Essential |
| Financial Information | Mobile Banking Number (for verification) | Essential |
| Device Information | IP Address, Browser, Operating System | Automatic |
| Gaming Activity | Bet History, Transaction Records, Session Duration | Automatic |
B 33 never collects information about your religion, political views, health, or any other sensitive personal data. Such information is not relevant to our services.
B 33 collects information through several methods. Each method is explained transparently below.
You provide information directly during registration, KYC verification, when contacting our support team, and when updating your profile. Your consent is always obtained before any of this information is collected.
When you use b 33, certain technical information is collected automatically. This includes:
Automatically collected data is used primarily to ensure security and prevent fraud. It is never used for advertising purposes.
B 33 uses collected data for specific purposes only. Each purpose is clearly outlined below.
Marketing Communications: b 33 may send you promotional emails or SMS — but only with your permission. You can unsubscribe at any time.
B 33 does not sell your personal data to third parties. However, information may be shared in the specific circumstances outlined below.
B 33 uses industry-standard technology to protect your data. Our security framework is regularly updated and audited.
All b 33 data is stored on secured servers. Only authorized personnel have access, and every access is logged. Regular backups are taken to ensure no data is lost due to technical issues.
B 33 uses cookies on its website and app. Cookies are small files stored on your device that help improve the quality of our services.
You can disable non-essential cookies through your browser settings. However, turning off certain cookies may affect the functionality of some platform features.
B 33 does not use third-party advertising tracking cookies. Our cookies are used solely to improve our own services.
B 33 does not retain your data indefinitely. Each type of information has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | For Service Delivery |
| Transaction Records | 5 Years | Legal Obligation |
| KYC Documents | 5 Years | Regulatory Requirements |
| Support Conversations | 2 Years | Quality Improvement & Dispute Resolution |
| Log Files | 90 Days | Security Monitoring |
| Cookie Information | 30 Days (Session) | User Experience |
After account closure, all data is deleted except where retention is legally required. The deletion process typically takes up to 30 days.
As a b 33 member, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.
You can request to see what information we hold about you. We will respond within 30 days.
If any of your information is incorrect, you can request a correction. Providing the relevant supporting documents will allow us to update it promptly.
You can request data deletion when closing your account. Everything will be removed except what we are legally required to retain.
You can request a copy of your data in a machine-readable format (JSON/CSV).
You can object to your data being used for specific purposes, particularly for marketing communications.
If you dispute the accuracy of your data, you may request that processing be restricted while the matter is under review.
To exercise any of these rights, email us at support@b33.cash or reach out via live chat. Once your identity is verified, action will be taken within 30 days.
B 33 is intended for individuals aged 18 and above. We do not knowingly collect personal information from minors.
If we have reason to believe a member is under 18, their account will be immediately suspended and all collected data will be deleted. If a parent or guardian believes their child has registered on b 33, please contact our support team right away.
B 33 may update this Privacy Policy when necessary. Any changes will follow the process outlined below:
Minor changes — such as language corrections or clarifications — may be made without prior notice, but the date will always be updated.
Contact us for any privacy-related questions, complaints, or requests.
When submitting a privacy complaint, please write "Privacy Complaint" in the subject line. This helps our team route your message to the right department quickly.
B 33 keeps your privacy and security protected. Register now and start gaming on a platform you can trust.